Personal Training
Clients must cancel or reschedule at least 24 hours in advance of their scheduled training session, in writing by emailing their personal trainer at their SJCC email. Cancellations made within the 24-hour window will be charged as a full session.
Training packages are good for 1 year from the purchase date.
Group Training Cancelation: We are committed to helping you set and achieve your fitness goals, maintain a fitness routine is the foundational first step. As such, no make-ups, credits or refunds will be given for missed or canceled sessions. Sessions are non-transferable.
Session Cancelations: If you think you will need to miss more than 1 training over the course of the session, you are welcome to cancel the session at least 7 days prior to the start by emailing Fitness@SJCC.org.
Gym Closure/Instructor Canceled Session Policy
In the event of a closure due to inclement weather, mechanical, or any other issue, a make-up training session will be offered before the next schedule training session. There will be no credits, additional make-up days/times, or refunds given for missed make-up sessions. We reserve the ability to substitute your trainer in the absence of your normal trainer.
Sports Leagues
Our Sports League cancelation policy allows for cancellations with a refund as long as they occur 14 days in advance of the start of the season by emailing our Fitness Department at Fitness@SJCC.org.
