Cancellation/Refund Policies

Below you’ll find cancellation/refund policies for various SJCC programs. If you have questions, email Account Services Manager Beth Rosen or call 206-388-1995. 

Membership

If you decide to cancel your membership for any reason, we require 30 days’ notice. No refunds for partial months. 

Early Childhood School

SECURING YOUR CHILD’S SPOT: FINAL PROGRAM MONTH TUITION PREPAYMENT
For all children enrolling in the Early Childhood School for the 2018-19 school year, prepayment for the final month of your program selection (June 2019 for 9-month programs; August 2019 for 12-month programs) is required to secure your spot and cannot be applied to any other tuition payment. Under no circumstances will this tuition prepayment be refunded, even if you withdraw before the scheduled end date of your program selection. Because this tuition prepayment holds this spot for your child for the entire program year, there will be no partial refund of the tuition prepayment for schedule reductions.

Your final program month tuition prepayment will be charged on April 5, 2018, for the 2018-19 school year. If you withdraw your child from the 2018-19 school year at any time after you accept a space for your child and before April 5, 2018, the full amount of the final program month tuition prepayment will be charged upon receipt of your withdrawal notice.

WITHDRAWAL/REFUND
Thirty (30) days’ written notification is required to withdraw from the ECS program. The current month payment will be charged as usual and will not be prorated for any partial month. Your final program month tuition prepayment cannot be applied to the current month. Neither the current month tuition nor the final program month tuition prepayment are refundable under any circumstances. If you withdraw your child from the 2018-2019 school year at any time after submitting an application, the full amount of the final program month tuition prepayment will be charged to your credit card on file upon receipt of your withdrawal notice.

Personal Training

We require 24 hours’ notice to cancel a scheduled personal training session. If you cancel after that, you will be charged for the session (i.e. we will redeem 1 session in your training package).

Training packages are good for 1 year from the purchase date. If you don’t use all of the sessions in your training package before it expires, the remaining amount will be credited to your account.

Aquatics

The SJCC does not issue refunds/credits for missed group swim classes. Due to the student-teacher ratios, we do not offer make-up group swim classes.

If you miss or no-show to a scheduled private or semi-private swim lesson, or cancel with less than 24 hours’ notice, you will be charged for the lesson (i.e. we will redeem 1 session in your lessons package). Packages must be used by the end of the session for which they are purchased. Any unused lessons will be credited to your SJCC account.

J Camp & School's Out Camps

J Camp (summer)
If you cancel before May 1, 2019, you will receive a full refund minus a $50 administrative fee. If you cancel between May 1 and June 1, 2019, you will receive a 50% refund minus a $50 administrative fee. From June 1, 2019, until the end of camp, camp fees are not refundable.

If the SJCC cancels a camp for any reason, you will receive a credit or a full refund. No credits or refunds will be issued if your child is asked to leave J Camp for breaking the camper behavior contract.

School’s Out Camp
Payment is final; no refunds will be issued except in the case of program cancellation.

Enrichment Classes

Registration will continue throughout the session when space is available. Late registrations are prorated as follows:

Late Registration Date Adjusted Cost
Week 2 95% of registration fee
Week 3 90% of registration fee
Week 4 and after 85% of registration fee

 

Cancellations within the first 3 classes of a session will be issued an SJCC credit for the remaining classes, less a $25 cancellation fee.

We must have at least five kids to run a class effectively and will make the final decision by the end of the second week of classes.

A positive group dynamic is essential for a successful Enrichment experience.

We will make every effort to accommodate requests for a change to a different class prior to the beginning of each session, pending availability. Once the session has begun, these requests will be considered on a case by case basis and may be subject to an administrative fee.

SJCC is not in a position to issue refunds or credits in the case of a missed class. If a class has to be cancelled by the SJCC, the SJCC will, at its discretion, reschedule the class, offer a refund, or SJCC credit.

Kidstown Before- and After-School Care

If you decide to cancel your Kidstown enrollment for any reason, we require 30 days’ notice. No refunds for partial months.

Arts+Ideas

Ticket sales are final. No refunds or exchanges except in the case of program cancellation. All programs are subject to change or rescheduling without notice.

Miscellaneous Events & Classes

Event registrations and ticket sales are final. No refunds or exchanges except in the case of program cancellation. All programs are subject to change or rescheduling without notice.

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