Mercer Island is temporarily experiencing a water supply issue. Showers and water fountains at the SJCC are currently closed to help conserve water.
Please continue to check here for updates on any impact to building operations.
Latest Update from the City of Mercer Island:
UPDATE | 7:00am, April 22, 2023
Early this morning, April 22, water levels in the Island’s reservoir tanks surpassed 20 feet. This means there is sufficient water in the reservoir tanks to safely support the Island’s water needs and all Islanders can resume normal water usage.
Water quality and safety continue to meet all standards and Islanders should not notice any changes to their water service as normal use resumes.
This emergency has been difficult for everyone in our community and the City greatly appreciates your water conservation efforts. Together, Islanders reduced water use to low levels and helped the City successfully avoid a Precautionary Boil Water Notice and a much worse situation.
The City will work with Seattle Public Utilities to understand exactly why this emergency resulted and identify what steps the agency can take to avoid an emergency like this in the future.
We plan to share a comprehensive recap of this situation with the community, including photos and videos showing the immense work it took to successfully repair the Island’s water supply line. The City’s emergency management team will also work through an after-action evaluation process to identify opportunities to improve or modify the response in the future.
Once again, the City thanks the many community members, volunteers, partner agencies, and staff that have responded to this emergency.
For questions and to report any water issues at your home or place of business, contact the City’s Customer Service team at (206) 275-7600 or firstname.lastname@example.org.