Registering Online for SJCC Events – FAQs

Welcome to the SJCC’s information page on signing up for SJCC events online.
These include #VirtualSJCC online fitness classes through SJCC.org; fitness + aquatics programs through Text My Spot; Arts + Ideas programs via Vendini; and J Kids and other community programs through EZ facility. We hope to make it as easy as possible for you. Click on the link below for the type of event you are signing up for:

Online Fitness Classes | Text My Spot | Arts + Ideas Events | EZ Facility

Online Fitness Class Registration FAQs

How often do I need to register?
You need to register for every class you want to take, recurring reservations are not available. You can find your class here.

How do Members Sign-up?
Online fitness classes are free for active members of the SJCC.  Registration is now through SJCC.org and our site host WordPress (NOT Zoom).  

  1. From the event page for your class, click on the blue RSVP button.
  2. Enter the name and contact information for the class participant (and the primary account holder, if different).
  3. If you’re registering for multiple participants on your membership account, add their contact information.
  4. Click Finish.
  5. You’ll receive a confirmation email from WordPress@sjcc.org  with the link to access the Zoom class. 
  6. Don’t forget to add the class to your calendar! You will no longer receive reminder emails an hour before class. 

How do Guests Sign-up?
Online classes cost $10 per guest per class. (Remember: SJCC members enjoy free online classes and many other benefits. Learn more about joining the J here.) Registration is now through SJCC.org and our site host WordPress (NOT Zoom).

  1. From the event page for your class, scroll to the Tickets section.
  2. Click the plus sign (“+”) to add the desired number of attendees.  
  3. Click the blue Get Tickets button and you’ll be redirected to PayPal to complete your purchase. Your registration is not complete until you submit payment information.
  4. You can either pay with your PayPal account (yellow button) or enter a credit/debit card (gray button). NOTE: You will be registered for the class with the name and contact information you enter in PayPal.
  5. You will receive a confirmation email from the SJCC with the link to access the Zoom class and a receipt from PayPal.
  6. Don’t forget to add the class to your calendar! You will no longer receive reminder emails an hour before class. 

How do I know I am registered for a class?
Members: after you register, you will receive a confirmation email with the Zoom link from WordPress@sjcc.org. 

Guests: after you purchase a ticket, you will receive two emails: a confirmation email from the SJCC with the Zoom link, and a receipt from PayPal.

How do I access my class?
When it’s time for your class to start, click the “Join” link in your confirmation email to open the class in Zoom. See example below.

Fitness Class Zoom Link Confirmation Email Sample

 

 

 

 

 

 

 

 

 

 

I am not getting my registration confirmation.
Please check your spam/junk folders for an email from WordPress@sjcc.org or info@sjcc.org. You can also add these email addresses to your “safe senders” list. Email info@sjcc.org if you continue to have issues. 

I am a member, how do I access past fitness classes?
Members can watch our online fitness classes anytime on our SJCCtv Fitness On-Demand channel. A password is required. Log-in information was sent to members in mid-October. If you did not get the email, please let us know and we will send it to you. Email us at info@sjcc.org.


Text My Spot Instructions + FAQs

How do I use Text My spot to make reservations for in-person fitness + aquatics?

  • To reserve your spot for our various fitness activities (Fitness Center, Indoor Track, Small Group Fitness Class, Lap Swim, Family Swim) text the timeslot code (listed on the specific activity page) to 888-663-3752. 
  • Registration opens 23 hours in advance of each timeslot and closes 1 hour before the start time. 
  • You must register each time; recurring reservations are not allowed. 
  • Users may reserve only 1 spot per day. 
  • Before coming to the J, make sure to read our policies and procedures here. 

What if I need to cancel my reservation?
If you need to cancel a reservation, text the word REMOVE in front of the class code to 888-663-3752. Example: RemoveFitness300 or RemoveFitness915 (the system is not case sensitive).

If you are unable to make your reserved time, you must cancel your appointment a minimum of 2 hours prior to the appointment time. If you cancel later than 2 hours prior to the appointment or are a “no-show,” you will be subject to an $18 cancellation fee.


Arts + Ideas / Film Screenings Instructions + FAQs

Coming soon!


EZ Facility Registration Instructions + FAQs

How do I register using EZ Facility?

  1. Click the Register link
  2. You’ll be prompted to log in to your account in the Self-Service portal. If this is your first time visiting, you need to create an account. Please use the email address we have on file at the SJCC.
  3. Please note: you can register anyone connected to your account. You can see who is listed on your account by clicking on your name on the sidebar and the clicking Relationships. Add any children who aren’t yet listed before you try and register.
  4. Click Registrations on the sidebar and then Register
  5. Select the class participant
  6. Click on the arrow by Sport and select Enrichment from the drop-down menu
  7. Find the class you are looking for and click Select
  8. Follow the prompts through the registration and Buy or Add to Cart (if you want to register for more than one child or more than one class)
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